Privacy Policy

Last Updated: 1 September 2026

Introduction

petal-ocelot ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website petal-ocelot.com or use our services.

Information We Collect

We may collect information about you in various ways:

• Personal Data: When you submit enquiry forms, we collect your name, email address, organisation name, and any other information you voluntarily provide.
• Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
• Cookies: We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide requested services
• To send you quotes, proposals, and service-related communications
• To improve our website and services
• To analyse usage patterns and trends
• To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Consent: Where you have given explicit consent for specific purposes
• Contract: Where processing is necessary to fulfil our contractual obligations to you
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
• Legal Obligation: Where processing is required by law

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and delivering services
• When required by law or to protect our legal rights
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Enquiry data is typically retained for a period of three years unless you request earlier deletion.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access your personal data
• The right to rectify inaccurate data
• The right to erasure (right to be forgotten)
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

International Transfers

Your information may be transferred to and processed in countries other than Australia. Where such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

petal-ocelot
142 Harbour Street
Sydney, NSW 2000
Australia
Email: [email protected]